Komatsu is the first construction equipment manufacturer offering this kind of complimentary maintenance program that adds value to your Tier 4 equipment investment.  You can count on Komatsu CARE to:

• Lower your cost of ownership
• Improve equipment uptime and reliability
• Protect the value of your capital investment
• Ensure that proper maintenance is performed by factory-certified technicians with OEM parts
• Increase resale value with detailed maintenance records and transferable program benefits
• Ensure every new Komatsu Tier 4 construction machine is covered.

All Komatsu machines come with KOMTRAX, our advanced remote monitoring data system that provides access to specific machine data via the internet.

KOMTRAX works with Komatsu CARE to notify you and your local Komatsu distributor when a machine is due for service. This helps keep equipment in peak operating condition and enables you to monitor and manage your fleet.

The Komatsu CARE program covers all new eligible Komatsu Tier 4 construction equipment, whether rented, leased or purchased. For the first 3 years or 2,000 hours, whichever comes first, you’ll receive:

• Regular service at 500, 1,000, 1,500 and 2,000-hour intervals and 250 hours if applicable.
• A 50-point inspection by factory-trained certified technicians at each scheduled interval
• Komatsu Dealer Support: Labor from factory-trained certified technicians.
• Komatsu Lubricants: our range of Komatsu Genuine Lubricants incorporates a specially formulated additive package which provides superior protection for Komatsu equipment.
• KOWA Oil sampling and analysis.

Service will be performed by an authorized Komatsu distributor and only Komatsu genuine fluids* and OEM parts will be used.

KOWA Oil Analysis: Komatsu Oil Wear Analysis (KOWA) Sampling

• Monitors wear characteristics.
• Detection of trend changes.
• Detect contaminant problems by identifying deposits in your lubricants.

Komatsu CARE services are available from every authorized Komatsu distributor anywhere in the US and Canada.

* Coolant exchanged at 24 months (if not expired by hours), air filters, belts, valve adjustments and accumulators are not covered under this program.

Eligible Komatsu Tier 4 construction equipment comes with 2 complimentary KDPF exchange units for the first 5 years / unlimited hours.  The suggested KDPF maintenance service intervals are at 4,500 hours and 9,000 hours.

• Exchanges can occur at regular planned service intervals or at 2 unplanned times (pre-authorization required)
• Lower cost of ownership
• No wait for cleaning means more uptime
• Removal and Installation performed by factory trained certified technicians to ensure the work is done to OEM standards.

Eligible Komatsu Tier 4 construction equipment comes with 2 complimentary Selective Catalytic Reduction System maintenance services for the first 5 years / unlimited hours.  The suggested SCR System maintenance service intervals are at 4,500 hours and 9,000 hours.

The goal of an SCR system is to reduce levels of nitrogen oxides (NOx) emitted from the engine that are harmful to our health and the environment.  SCR treats exhaust gas downstream of the engine.  Small quantities of diesel emission fluid (DEF) are injected into the exhaust stream and when mixed with the NOx, changes into a harmless nitrogen and water mixture.

Your Komatsu equipment comes with a complementary 2,000-hour maintenance, but what happens after the last service has concluded?

Keep your equipment running with the same peace of mind by extending your preventative maintenance through our Komatsu CARE PLUS program. Komatsu CARE PLUS includes all manufacturer outlined maintenance items and is serviceable by any authorized Komatsu dealer nationwide. Coverage can start at 0 SMR overlapping with some of your complementary Komatsu CARE services or anytime after that. Secure upfront national pricing allows you to take the guess work out of maintaining your Komatsu equipment and our Komtrax telematics lets us automatically schedule your next maintenance, so you don’t have to.

You can increase your machine’s resale value through our data retention certification and take advantage of the program benefits such as 100% core guarantee on all major components and major component assurance for needed repairs.